If you’ve never used it before, working out how to use burger king app properly — beyond just placing a basic order — can unlock genuinely useful savings through Royal Perks, exclusive app-only deals, and a faster ordering process overall. This guide walks through every step, from download to your first reward redemption.
Whether you’re asking how does the burger king app work for the first time, or you’ve had it installed for months without really using half the features, this post covers the complete picture rather than just the basics.
For everything else across the menu you can order through the app, you can browse the full menu here — this post is specifically about how to use burger king app step by step, not the menu itself.
Step 1: Download and Install the App
The first step in learning how to use burger king app is straightforward — download it from the Apple App Store or Google Play Store, search “Burger King,” and confirm it’s the official app (check the developer name matches Burger King before installing, since imitation apps do occasionally appear on both stores).
Step 2: Create Your Account
Once installed, you’ll need to create an account rather than order as a guest if you want access to Royal Perks and personalised offers. This typically requires an email address and basic details — creating an account is also what enables order history, saved payment methods, and reward tracking across visits.
Getting the account step right early is one of the most overlooked parts of how to use burger king app effectively, since skipping it limits everything else covered in this guide.
Step 3: Set Your Home Restaurant
The app will usually ask for your location or a specific branch to set as your default restaurant. This matters because menu availability, pricing, and any local promotions can vary by branch — setting this correctly from the start means what you see in the app matches what you can actually order nearby.
This is a small setup step, but it’s one of the most important parts of how to use burger king app correctly from day one, since everything downstream depends on it.
Step 4: Browse the Menu and Build Your Order
With your home restaurant set, browsing works similarly to any food ordering app — categories for burgers, chicken, sides, drinks, and desserts, with the ability to customise most items (removing ingredients, upgrading meal sizes, adding extras) before adding to your basket. This step is really the core of how to use burger king app day to day, once the setup steps above are done once.
| App Feature | What It Does |
|---|---|
| Menu browsing | Full standard menu, organised by category |
| Item customisation | Remove/add ingredients, upgrade meal components |
| Order history | Reorder previous orders quickly |
| Favourites | Save regular orders for faster reordering |
| Delivery vs Collection toggle | Switch between order types before checkout |
Step 5: Choose Collection or Delivery
Most app orders let you choose between collecting in-store (including drive-thru at supported branches) or delivery, depending on what your local restaurant offers. Delivery typically involves a separate fee and may show slightly different pricing than collection, so it’s worth checking both before finalising your order if cost matters to you.
Comparing both options before checkout is a simple habit that makes how to use burger king app noticeably more cost-effective over repeated visits.
Step 6: Understanding Royal Perks
This is the part most people miss when first learning how to use burger king app — Royal Perks is the loyalty programme built into the app, and it’s where most of the actual value sits beyond just convenient ordering.
| Royal Perks Feature | What It Offers |
|---|---|
| Points on purchases | Earn points (“Crowns”) on qualifying orders |
| Free daily upsize | Free upgrade on fries or drink, once per day, at no extra cost |
| Reward redemption | Redeem points for free menu items once you hit a threshold |
| Personalised offers | App-exclusive deals based on your ordering history |
| Birthday rewards | Some accounts receive a birthday-specific offer |
Royal Perks rewards members for qualifying purchases, with points that can be redeemed for selected Burger King menu items. Available rewards and redemption requirements can vary, so check the Burger King app for the latest points balance and reward options.
For the complete breakdown of how the points system works, what you can redeem, and current tier thresholds, the full Royal Perks explainer covers this in far more detail than a single step in this guide can.
Step 7: Placing and Paying for Your First Order
Once your basket is ready, checkout typically involves confirming your collection/delivery choice, applying any available offer or reward, and paying via a saved card or other supported payment method. Order confirmation and estimated ready-time are usually shown immediately after payment.
By this point in learning how to use burger king app, checkout itself should feel like the easiest part of the whole process.
Step 8: Tracking Your Order
For delivery orders specifically, the app generally provides live order tracking, similar to most food delivery apps — showing preparation, dispatch, and estimated arrival stages. For collection orders, you’ll typically get a notification when your order is ready.
Order tracking is the last piece of how to use burger king app from start to finish — from download through to your food arriving or being ready for collection.
Common App Problems and Fixes
Even once you understand how to use burger king app in general, a few specific issues commonly come up — here’s what to check when something goes wrong:
| Problem | Likely Fix |
|---|---|
| Menu shows wrong prices/items | Confirm your home restaurant/location is set correctly. |
| Rewards not applying at checkout | Check the reward hasn’t expired and meets minimum order requirements. |
| App won’t load offers | Try logging out and back in, or reinstalling if the issue persists. |
| Order stuck on “preparing” | Contact the specific branch directly for order-status issues. |
FAQs — How to Use the Burger King App
How do I get started with the Burger King app?
Learning how to use burger king app starts simply: download it from your phone’s app store, create an account, and set your home restaurant — from there, ordering works similarly to most food apps.
Do I need an account to order through the app?
You can often order as a guest, but creating an account is necessary to access Royal Perks, save favourites, and track order history.
What is Royal Perks?
Royal Perks is Burger King UK’s in-app loyalty programme — earning points toward free items, a free daily upsize, and personalised offers based on your ordering habits.
Is the app free to use?
Yes — downloading and using the app itself is free; you only pay for the food and any delivery fees where applicable.
Can I use the app for drive-thru orders?
At supported branches, yes — check your specific location’s supported order types within the app before assuming drive-thru ordering is available everywhere.
Why aren’t my Royal Perks points showing up after an order?
This is usually a syncing delay or an issue with the order not being linked to your account correctly — check you were logged in during checkout, and contact support if points are still missing after a reasonable wait.
Final Thoughts
Learning how to use burger king app properly — not just the basic ordering flow but the Royal Perks system specifically — is genuinely worth the ten minutes it takes to set up. Between the free daily upsize alone and points toward future free items, regular users get real value that guest ordering simply doesn’t offer.